Job Description

At Unifeye Vision Partners (UVP) our mission is simple: to partner with leading eye care practices and support them in their quest to improve the quality of their patients’ lives. We are building the leading, nationally recognized integrated eye care community in the country through these partnerships and our commitment to upholding our mission and core values.

UVP has an opening for a Clinical Application Specialist that is hybrid in Bloomington.

SUMMARY

The Clinical Application Specialist will act as one of the primary contacts and expert for all aspects of line of business applications and systems.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Analyze, configure, and tailor applications and systems to the needs of the practice.

• Provide primary support of Ophthalmology PACs, RTLS, SharePoint, and other line of business systems.
• Support the IT and clinical teams with both clinical and technical details related to the development, maintenance, optimization, testing and support of UVP’s electronic medical record and other clinical systems
• Perform in-depth analysis of workflows, data collection, and reporting
• Primary to Assist with and resolving IT help desk tickets related to our clinical application systems.
• Responsible to learn and understand functionality of EMR and other clinical systems and provide guidance for other IT and clinical team members.
• Assists in the testing EMR and clinical systems for updates, releases, and new functionality to assure error free implementation and smooth transitions.
• Provides training and assistance to IT support staff, management and clinical trainers who provide first level of support on how to respond to basic questions and troubleshooting for staff on data systems.
• Ensure consistency and traceability through knowledge sharing, documentation, and training for system releases and deployments.
• Adhere to all regulatory requirements. Assist with the development of processes and procedures to ensure compliance with regulations and requirements.
• Participate in clinical operations and business development discussions.
• Other duties as assigned.

EDUCATION AND/OR EXPERIENCE

• Two plus years’ experience in Practice Management and EMR applications and systems support required.
• Clinical or IT Ophthalmology Experience
• Excellent communication skills, both written and verbal with the ability to communicate effectively with a diverse group of employees with different skill levels and technical knowledge.

PREFERRED

• Nextech EMR experience
• Centricity, Compulink and Nextgen PM experience
• Knowledge of MIPs requirements and reporting.
• Experience with HIPAA and Compliance

HOURS & TRAVEL

• On call evenings and weekends as needed.
• Must be able to travel to all UVP MN locations as needed. Must have a reliable transportation. Company will reimburse for mileage when traveling between sites.

BENEFITS

• Health Insurance (medical, dental, vision, HSA)
• Paid Time Off (PTO)
• Holiday Pay
• 401K Retirement Savings Plan
• Other Benefits: Accident, Hospital Indemnity, Critical Illness, Life/AD&D, Disability, Commuter, Dependent Care, Adoption & Surrogate, Pet Insurance
• Employee Assistance Program
• Employee Discounts

Unifeye Vision Partners provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

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