Company Description
JB Hunt is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individual’s age, race, color, religion or creed, national origin or ancestry, sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law.
Role Description
This is a full-time remote role for a Customer Service Specialist. The Customer Service Specialist will be responsible for providing customer support, ensuring customer satisfaction, maintaining phone etiquette, and enhancing the overall customer experience.
Paid 3 weeks training will be provided.
$19/hour
* Respond to all inquiries promptly and maintain detailed notes and customer information
* Effectively manage day to day operations for client's projects by liaising with both internal staff and external resources
* Identify opportunities to improve overall customer service experience
* Communicate client requirements, objectives and issues to respective internal team members according to specific requirements
* Actively participate in our Contact Centre through telephone, email and chat activity
* Perform data entry for various programs as required
* Escalate issues to internal stakeholders
* Master and utilize internal software program for order processing, inventory and freight management
* Assist in the preparation of reports and other documentation as may be required to manage and report on activity for client programs
* Co-ordinate and assist in client billings, when applicable
* Assist in Quality Control, when required
* Complete customer service related tasks as required
Qualifications
Ability to work in a fast paced, team driven environment
Expert on Microsoft Office suite, especially Office and Excel
Possess an empathetic and nurturing personality in order to relate to customer's needs
...experience, education/training, internal value, peer equity, external market demands, and organizational considerations. The Manager, Traffic Control oversees vehicular and pedestrian movement throughout the District during both event and non-event operations. This...
...services such as balayage, foils, or fashion colors. We provide haircuts for all ages. We also have a cute spa room for simple facials, waxing services, lash lifts and tints. Designers Hr Salon has been in business for over 20 years and has been under new ownership...
...Position: Brand Ambassador Golf Equipment & Apparel Independent Contractor (1099) About LA GOLF Our founder had an epiphanythere was a window of opportunity to recreate the brand magic and disruption he and his co-founder had just brought to the baseball...
Responsibilities Are you an experienced counselor, passionate about providing individual and group counseling services? Palmetto Lowcountry Behavioral is looking for you! We are currently recruiting for Social Worker/Licensed Professional Counselor. Position...
...HHM Talent is assisting a client search for a Travelling Title Clerk. Job Overview: We are seeking a highly experienced and seasoned Traveling Title Clerk to assist with title processing across multiple locations. This individual will temporarily fill title clerk...