Job Description

Requisition No: 850848 

Agency: Department of Health

Working Title: HEALTH EDUCATOR - 64061206

 Pay Plan: Career Service

Position Number: 64061206 

Salary: $45,000-$55,000 

Posting Closing Date: 04/25/2025 

Total Compensation Estimator 

OPEN COMPETITIVE

This position, an employee of the Nassau County Health Department (NCHD), works to protect, promote, and improve the health of all people in Florida through integrated state, county, and community efforts. The employee is expected to promote innovation by searching for creative solutions and managing resources wisely. They are expected to collaborate through teamwork to achieve common goals and solve problems. The employee is expected to be accountable and perform with integrity and respect. They are expected to be responsive by serving our customers and engaging our partners. Finally, the employee is expected to perform with excellence by promoting quality outcomes through learning and continuous performance.

This highly responsible position is part of the Community Health Promotions Team that works in the community to plan and conduct programs and initiatives to improve public health. This position promotes, maintains, and improves individual and/or community health by assisting individuals and communities to adopt healthy behaviors through education and/or awareness campaigns.

Your Specific Responsibilities:

• Interviewing potentially eligible clients via telephone and in person.
• Accurately and appropriately entering all WIC information into FL-Wise.
• Ensures duplicate clients are not created and if a duplicate is determined, follows procedures to get duplicate removed.
• Schedules clients with the appropriate appointment type for all eligible members of a family.
• Perform WIC benefits issuance.
• Orientates new clients to WIC providing information on rights and obligations, use of WIC EBT card, policies and procedures, and WIC clinic operations.
• Schedules return appointments.
• Informs the clients of their need for re-certification information when required according to the program guidelines.
• Performs administrative site duties.
• Answers telephone in a timely manner and returns calls.
• Maintains accurate inventories, including special formula and WIC EBT cards.
• Issues breast pumps according to local WIC protocol and re-evaluates loaned double pumps monthly according to policy.
• Investigates and documents incidents and complaints concerning clients and vendors. Works reports as assigned by supervisors.
• Verify WIC eligibility.
• Interview clients to determine income eligibility at certification and/or re-certification based on established federal guidelines.
• Performs adjunctive eligibility where applicable (use FLMMIS) and records in computer.
• Accurately updates temporary certifications (short certifications) in computer, completes forms, and scans forms into system.
• Investigates and documents incidents and complaints concerning clients and vendors.
• Works reports as assigned by supervisors.
• Obtains anthropometric and hematological data from clients as needed for all appointment types.
• Obtains immunization data and reviews for accuracy.
• Refers clients to other social services as requested.
• Codes services in FL-Wise and HMS EARs accurately.
• Participates in outreach events and QI projects
• Performs all other duties as assigned.

Required Knowledge, Skills, and Abilities:

1. Ability to use Microsoft applications to analyze data and create reports.
2. Knowledgeable of Health Department policies and procedures.
3. Knowledge of the Community Health improvement framework and processes.
4. Knowledge of Community Health Assessment and Prioritization processes.
5. Ability to lead, develop, and support group projects.
6. Skills at identifying leads from external agencies and engaging community partners to achieve a common goal.

Qualifications:

Minimum-

• At least one year experience providing health education services.
• At least 1 year experience developing educational materials and conducting workshops and or community presentations.
• Intermediate experience with Microsoft Office.

Preferred-

• A bachelor's and/or master’s degree in public health (MPH), Health Education, or a related field.
• Certified Health Education Specialist (CHES) or Certified in Public Health (CPH)
• Experience working with diverse populations and in community-based settings.
• Experience in program planning, implementation, and evaluation.
• Understanding of public health issues, health gaps, and factors impacting of health.
• Knowledge and familiarity of health promotion strategies.
• Ability to analyze data and use evidence-based practices to design and implement interventions.
• Ability to develop educational materials and conduct training or workshops.
• Familiarity with health assessment tools and techniques.
• Strong collaboration skills to work effectively with public health agencies, community organizations, and stakeholders.

Florida Department of Health Mission, Vision, and Values:

Mission:

To protect, promote & improve the health of all people in Florida through integrated state, county & community efforts.

Vision:

To be the  Healthiest  State in the Nation.

Values:

I  nnovation: We search for creative solutions and manage resources wisely.

C ollaboration: We use teamwork to achieve common goals & solve problems.

A ccountability: We perform with integrity & respect.

R esponsiveness: We achieve our mission by serving our customers & engaging our partners.

E xcellence: We promote quality outcomes through learning & continuous performance improvement.

Where You Will Work:

Fernandina Beach, FL

The Benefits of Working for the State of Florida:

Working for the State of Florida is more than a paycheck. The State’s total compensation package for employees features a highly competitive set of employee benefits including:

• Annual and Sick Leave benefits;
• Nine paid holidays and one Personal Holiday each year;
• State Group Insurance coverage options, including health, life, dental, vision, and other supplemental insurance options;
• Retirement plan options, including employer contributions

(For more information, please click );

• Flexible Spending Accounts;
• Tuition waivers;
• And more!

For a more complete list of benefits, including monthly costs, visit  .

Please be advised:

Your responses to qualifying questions for this position must be verifiable by documentation provided through the electronic application process.

This position requires a security background check and/or drug screening and participation in direct deposit. Any misrepresentations or omissions will disqualify you from employment consideration. Note: You will be required to provide your Social Security Number (SSN) in order to conduct this background check Successful completion of a drug test is a condition of employment for safety-sensitive positions.

Male applicants born on or after October 1, 1962, will not be eligible for hire or promotion unless they are registered with the Selective Services System (SSS) before their 26th birthday, or have a Letter of Registration Exemption from the SSS. For more information, please visit the SSS website:  

If you are a retiree of the Florida Retirement System (FRS), please check with the FRS on how your current benefits will be affected if you are re-employed with the State of Florida. Your current retirement benefits may be canceled, suspended or deemed ineligible depending upon the date of your retirement. 

The successful candidate will be required to complete the Form I-9 and that information will be verified using the E-Verify system. E-Verify is operated by the Department of Homeland Security in partnership with the Social Security Administration to verify employment eligibility.

Incumbents may be required to perform emergency duty before, during, and/or beyond normal work hours or days.

All Florida Department of Health positions require the incumbent to be able to learn and communicate effectively, orally and in writing, in English. Applicants who do not meet this requirement will not be considered.

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer and does not tolerate discrimination or violence in the workplace. 

Applicants requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-877-562-7287). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation. 

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act. 

Florida has the third largest population of veterans in the nation with more than 1.5 million service men and women. The Florida Department of Health (department) is committed to serving members of the United States Armed Forces, veterans and their families by encouraging them to apply for vacancies that fit their area of knowledge and/or expertise. Through the Department's VALOR program, which expedites licensing for military veterans, the Department also waives initial licensing and application fees for military veterans who apply for a health care professional license within 60 months of an honorable discharge. These initiatives help ensure that the transition from military service into the workforce is as smooth as possible and reflects our appreciation for the dedication devoted to protecting our country.

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.

VETERANS’ PREFERENCE. Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans’ Preference will receive preference in employment for Career Service vacancies and are encouraged to apply. Certain service members may be eligible to receive waivers for postsecondary educational requirements. Candidates claiming Veterans’ Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code. Veterans’ Preference documentation requirements are available by clicking here . All documentation is due by the close of the vacancy announcement. 

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