Job Description

Title: Vendor Management Specialist

Location: Williston, ND

Overview:

Sterling has helped build careers for thousands for professionals like yourself. Our expert recruiters support you at every step in the process and as a Best of Staffing company, Sterling provides exciting work with exceptional employers across the U.S.

Hire Type: Direct Hire

Benefits: Medical, dental, vision

Pay: $50K

Job Summary:

The Vendor Management Inventory (VMI) Specialist is responsible for monitoring and maintaining inventory levels at customer locations while ensuring accurate and timely replenishment. This role involves direct communication with customers, inside and outside sales teams, and coordination of deliveries using a company vehicle. The specialist will utilize a handheld scanner to track inventory and process orders efficiently.

Job Duties:

• Monitor customer site inventory and replenish stock to maintain defined levels.
• Recommend adjustments to customer inventory levels based on usage trends.
• Identify opportunities to expand the VMI program with new products.
• Process customer spot orders and communicate with sales teams.
• Assist customers with inventory space organization and shipment setup.
• Track and maintain awareness of customer min/max inventory levels.
• Follow a structured weekly customer visit schedule and accommodate emergency requests as needed.
• Address customer inquiries and recommend improved product applications.
• Ensure proper tagging of product bins at customer locations.
• Provide management and sales teams with updates on customer projects, quotes, and interactions.
• Maintain ongoing communication with customers via email, phone, and text.
• Participate in sales initiatives, meetings, promotions, and training sessions.
• Collaborate with internal departments to gather relevant account information.
• Verify shipment accuracy, review delivery paperwork, and ensure customer satisfaction.
• Resolve process issues related to incorrect product pulls, shortages, or late shipments.
• Assist customers with hose assembly needs when required.
• Maintain a professional appearance and represent the company appropriately.
• Adhere to customer safety rules and attend required training sessions.
• Follow company vehicle maintenance requirements and driving policies.
• Perform other related duties as assigned.

Qualifications:

• Mechanical/technical knowledge required.
• Understanding of Fluid Connector products, including hose assembly and fitting identification.
• Experience with warehouse processes and inventory control.
• Ability to read and interpret purchase orders, shipping manifests, and packing lists.
• Strong commitment to exceptional customer service.
• Excellent verbal and written communication skills.
• Effective time management and organizational abilities.
• Basic data-entry and computer skills.
• Parker-Hannifin product knowledge is a plus.
• Valid driver’s license with the ability to pass an MVR driving check.
• High school diploma or GED, or a combination of education and relevant experience.

Qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or genetic information.

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