Job Description

Job Summary:
The Laundry Supervisor works under the supervision of the Support Services Director. This position is responsible for coordinating daily planning and supervising activities within the Linen Services department. The Laundry Supervisor manages production and service employees, including scheduling, hiring, training, counseling, and performance appraisals. The role ensures high-quality laundry services are consistently provided throughout the healthcare organization by overseeing processes such as receiving, washing, ironing, packaging, and delivery of laundry.

Essential Functions:

• Directly supervises production activities to maintain high-quality linens and efficient productivity.

• Ensures all Campbell County Health (CCH) properties receive appropriate linen services.

• Leads training and evaluation of Linen Services employees, including hiring, orientation, coaching, and performance reviews.

• Enforces all Infection Control policies, procedures, and protocols.

• Assists in budget preparation, cost containment, and efficient utilization of labor, supplies, and equipment.

• Participates in cross-training experiences as requested and may staff technician or other positions as needed.

• Provides budget performance updates to the Director and makes adjustments to maintain operating budget limits.

• Coordinates between shifts to ensure continuity of work within the department.

• Actively participates in assigned hospital committees.

• Maintains staff time and attendance records.

• Ensures confidentiality of all personal, patient care, and related information.

• Ensures compliance with the Hospital’s Corporate Compliance Program, including the Code of Conduct, laws, regulations, and hospital policies.

• Performs other duties as assigned.

Job Qualifications:

• Education

  • ​​​​​​​ High School diploma or GED required.

• Licensure

  • ​​​​​​​ None required.

• Certifications Required

  • ​​​​​​​ Refer to the Cardiopulmonary Resuscitation Certification Policy and Certifications/Education Requirements Policy.

• Experience

  • ​​​​​​​ Minimum of one year of supervisory experience in Linen Services within a healthcare setting.

Knowledge, Skills, and Abilities:

• Ability to maintain required certifications and continuing education.

• Strong interpersonal skills with the ability to engage effectively with staff, patients, and visitors.

• Demonstrated ability to manage teams positively and professionally.

• Proven ability to foster teamwork and adapt to changing priorities.

• Competency in computer systems for electronic records, as well as operating fax, computer, and copier equipment.This position plays a vital role in ensuring consistent, high-quality laundry services that support patient care and facility operations.

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