Virtual Customer Care Specialist Job at Nexus Advisory Group, Los Angeles, CA

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  • Nexus Advisory Group
  • Los Angeles, CA

Job Description

Job Description: Virtual Customer Care Specialist

Department: Hospitality

Summary:

We are seeking a dynamic and customer-focused individual to join our team as a Virtual Customer Care Specialist. This role plays a crucial part in ensuring exceptional customer service experiences for travelers.

Responsibilities:

  • Assist customers with booking travel arrangements, including flights, hotels, and car rentals
  • Provide information on travel destinations, visa requirements, and travel advisories
  • Handle customer inquiries and complaints in a professional and timely manner
  • Coordinate with other departments to ensure smooth travel experiences for customers
  • Stay up-to-date on industry trends and changes in travel regulations

Qualifications:

  • Excellent communication and interpersonal skills
  • Strong problem-solving abilities and attention to detail
  • Ability to work in a fast-paced environment and handle multiple tasks simultaneously
  • Previous customer service experience preferred
  • Knowledge of travel booking systems and software a plus

If you are passionate about travel and providing exceptional customer service, we would love to hear from you. Apply now to join our team!

Job Tags

Full time, Remote work,

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