Job Description

Main Purpose of Role

The prime objective of the Field Sales Team is to increase sales for Client's hotels globally, through influencing and motivating targeted travel bookers across leisure agencies and key wholesalers to promote the Client's portfolio of brands as the preferred hotel chain to their own clients.

The ideal candidate will lead initiatives to generate and engage with business partners to build new business for the company. This candidate will strategically plan their approach to clients and offer compelling solutions to cater for client's needs. They are responsible for maintaining and developing relationships in order to meet sales goals. 

The Senior Business Development Manager / Team Lead will be the day-to-day Manager and point of contact for the HFS NORAM Leisure/All-Inclusive/Resorts BDM team.

The role will comprise 50% team management and administration, and 50% business development across approximately 4-5 wholesalers and 30 -40 leisure travel agencies.

THIS POSITION IS REMOTE AND APPLICANTS MUST BE BASED IN THE MIDWEST, MAJOR CITY IN TEXAS OR NEW YORK TRI STATE AREA.

Team Management / Admin Responsibilities

• Recruitment, training, management, and leadership of the HFS NORAM Leisure/All-Inclusive/Resorts Team.
• Agree and communicate individual goals and targets to include ongoing measurement and monitoring of individual and team achievement against targets. Identify and implement corrective action where necessary.
• Manage advisor engagement and educational projects for the team, such as webinars and trainings, quizzes, TA portal engagement, TA Connect Acquisitions, training videos, event attendance, and other ad hoc projects.

Analytical & Commercial Responsibilities

• Evaluation of individual performance through market share and revenue reports as well as commercial understanding of resource deployment.
• Manage BDM’s performance / engagement versus agency tiers to ensure time is allocated appropriately, and all agencies are contacted across the calendar year.

Business Development

• To manage relationships with specified agencies within a pre-determined geographical area (territory) on a regular basis to achieve room night and market share growth for the resort and all-inclusive segment.
• Build and manage relationships with key wholesale partner BDMs by engaging in joint sales calls, trainings, webinars, and territory events.
• Attend/host in-person travel advisor engagement events across leisure, all-inclusive, wholesale, and resort segment.

Qualifications:

• 3-5 years related experience in the leisure travel industry in either sales or leadership roles.
• Experience with Travel Agencies and Wholesalers required.
• Event planning experience is a plus.
• Experience with managing teams and projects.
• Self-motivated, enthusiastic, and committed.
• Ability to communicate effectively, both verbally and in writing.
• Competent at developing business relationships at all levels - face to face, email, video conferencing, and telephone.
• Good presentation skills and proficient in Microsoft Outlook, Word, Excel, PowerPoint, Teams, WebEx and Zoom.
• Proficiency in Salesforce.
• Strong selling skills and effective analytical skills.
• Ability to travel within the designated territory as required.
• Strong organizational skills and attention to detail

Application Process:

Interested candidates should submit their resume and cover letter detailing their relevant experience and qualifications. We look forward to reviewing your application!

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